Centre Facilities Information

Customer Service
Our dedicated customer service desk is located on the lower Peter Street Mall (on level 3 when exiting the lifts)
Facilities available to customers here included sending and receiving faxes, postage stamps, and information about Laurence Shopping Centre.

Security 
For security and lost property issues please contact the centre on 041 9810940.
For deliveries please contact 041 9810945.

Car Park
Our well lit and secure underground car park has entrances/exits on to Palace Street and Peter Street. For directions please see our location map.
Please note the carpark is not operated by the shopping centre but by NCPS. NCPS can be contacted via the i button on paystations and entry/exit barriers, via the NCPS office at Palace street carpark exit or by emailing admin@ncps.ie

The Laurence Centre Car Park is open:

MON – WED – 08:00 – 19:00
THU & FRI – 08:00 – 21:00
SAT – 08:00 – 19:00
SUN & Bank holidays – 11:00 – 18:00

(Free Parking every Thursday and Friday from 5pm to 9pm)

Please note these hours may vary at certain times of the year.

Disabled Parking  
We have ample designated parking spaces for customers who require this facility.  Disabled spaces are located conveniently close to access the malls.

Parent & Baby Parking
We have dedicated parking for parents with toddlers and babies.  These are signposted for your convenience.
Please see car park entrances for terms and conditions for usage.

Baby Changing & Feeding Facilities
We have a dedicated parent’s room in which you can feed or change their little ones.  A bottle warmer and microwave are provided in this spacious and private room which has a comfy armchair and space for a buggy.
The Parents room is located on the upper Laurence Street Mall beside the William Street pedestrian entrance to the centre.

Toilets
Male, Female and Disabled toilets are located on the upper Laurence Street Mall beside Champion Sports.  There are also male, female and disabled toilets upstairs from the Laurence Street Mall, through the double doors beside the William Street pedestrian entrance.  A lift is provided for customers here.

Food Court
At the LSC we have a dedicated food court with tenants Bagel Bar and Mi Casa with ample seating for small or large groups of customers. We also offer baby chairs and Sky News on our Plasma TV.

ATM
Our Atm cash machine is located on the Peter Street Mall on the lower level opposite the food court.

Disabled Access to the Shopping Centre
At our entrance on Laurence Street with have a disabled lift for wheelchair use. This area is covered by CCTV and our staff will offer assistance to any customer who requires us to be of assistance.  All other entrances have ample facilities for entrance into the centre.

Lost Property
Any items found by staff in the Laurence Shopping Centre or found by the public and brought to our attention are logged and kept at our customer service desk for two weeks. We cannot always guarantee that your lost item will be handed in by a member of the public. Please contact our customer service staff on 041-9810940.

Child Stay safe Policy
We strive to offer a safe and caring environment for children. In the event that your child goes missing we ask that you notify a member of store staff or centre staff immediately. Our security staffs are located at entrances to the centre and we work very closely concerning child safety with all of our store managers.  The centre offers a lock down centre system in the event a child is not recovered after a certain period of time.

Social Groups
We are delighted at the Laurence Shopping Centre to host a monthly mother and toddler group. If you are unable to attend this, why not give us your contact information and we would be delighted to send on any handouts or information from experts that have been provided at each meeting. If you have your own group that does not have any where to meet, talk to us. We have ample space available in our Food Court. This is subject to terms and policies of the Laurence Shopping Centre.
Contact us on marketing@laurenceshopping.ie or phone 041 981 0940 and ask to speak to one of our customer service staff.